Last updated: August 2026
Hospitality Services & Consulting by Joana (“HSC,” “we,” “us”) is based in Sarandë, Albania. This policy explains what personal information we collect through this website, how we use it, and the choices you have.
When you use our contact form, the “Book a Service” form, or subscribe to our newsletter, we may collect: your name, email address, phone number, property details (such as number of rooms or surface area), your preferred date, and any message you send us.
We use this information to respond to inquiries, schedule and confirm bookings, prepare service agreements, and — only if you subscribe — send occasional updates about our services. You can unsubscribe from the newsletter at any time by contacting us.
We use Cal.com, a third-party scheduling service, to manage live availability. When you book a time slot, your name, email, and selected time are shared with Cal.com to process the booking. Cal.com's own privacy practices apply to that data.
Form submissions are collected and stored through Webflow, the platform that hosts this website. We do not sell or rent your personal information to third parties.
We keep your information only for as long as necessary to provide our services, respond to your inquiry, or as required by law.
You may request access to, correction of, or deletion of your personal data at any time by emailing us at services@hscjoana.com.
This site may use cookies from embedded third-party services (such as the booking calendar) so they function correctly. We do not use cookies for advertising purposes.
We may update this policy from time to time. The “Last updated” date above reflects the most recent revision.
Hospitality Services & Consulting by Joana
Str. Gjergj Araniti, 9702, Sarandë, Albania
Email: services@hscjoana.com
Phone: +355 69 24 63 559
This policy is a general template provided for convenience and does not constitute legal advice. We recommend having it reviewed by a legal professional to ensure full compliance with applicable data protection laws.